# Message Types Examples

Message types provided in Amity Bots Platform are as followed:

## Text

## Media : Image / Video / File

The user can play the video by tapping on the preview image. Note that the URL must use HTTPS with TLS v1.2 or later.

**Supported image type :** PNG , JPG

**Supported video type :** MP4 , MOV

**Supported file type :** PDF , PPTX , DOCX , XLSX

## Carousel

Use the carousel template to send a message with multiple column objects that users can cycle through. In addition having buttons, you can also indicate in each column object a single [action](https://developers.line.biz/en/docs/messaging-api/actions/) to be executed when a user taps anywhere in the image, title, or text area.

## Imagemap

An imagemap message contains an image with multiple tappable areas. When a user taps one of these areas, you can redirect them to a webpage or send a message on their behalf.

## Option

## Flex

Flex Messages are messages with a customizable layout. You can customize the layout freely based on the specification for [CSS Flexible Box (CSS Flexbox) (opens new window)](https://www.w3.org/TR/css-flexbox-1/).

## Quick reply

When a user receives a message that contains quick reply buttons, the buttons appear at the bottom of the chat screen. The user simply taps one of the buttons to reply.