Message

Common properties

Field	Required	Type	Description	Restriction
quickReply	false	Object	Contains quickReply items array

Quick Reply - Items

Field	Required	Type	Description	Restriction
type	true	String	action
imageUrl	false	String	URL of the icon that is displayed at the beginning of the button	Max characters: 1000
action	false	Object	Action performed when the button is tapped (see Action Schema)

"quickReply": {
  "items": [
    {
      "type": "action",
      "action": {
         "type":"message",
         "label":"Yes",
         "text":"Yes"
      }
    }
  ]
}

Text Message

Field	Required	Type	Description	Restriction
type	true	String	message
text	true	String	Message text

// Example - Text Message

{
    "type": "text",
    "text": "Hello, world"
},
{
    "type": "text",
    "text": "https://megabot-livechat-prod.s3.ap-southeast-1.amazonaws.com/%file.xlsx"
}

Image Message

Field	Required	Type	Description	Restriction
type	true	String	image
originalContentUrl	true	String	Image URL	Max characters: 1000
previewImageUrl	true	String	Preview image URL	Max characters: 1000

// Example - Text Message

{
    "type": "image",
    "originalContentUrl": "https://example.com/original.jpg",
    "previewImageUrl": "https://example.com/preview.jpg"
}

Video Message

Field	Required	Type	Description	Restriction
type	true	String	video
originalContentUrl	true	String	URL of video file	Max characters: 1000
previewImageUrl	true	String	URL of preview image	Max characters: 1000

{
    "type": "video",
    "originalContentUrl": "https://example.com/original.mp4",
    "previewImageUrl": "https://example.com/preview.jpg",
    "trackingId": "track_id"
}

Audio Message

Field	Required	Type	Description	Restriction
type	true	String	audio
originalContentUrl	true	String	URL of audio file	Max characters: 1000
duration	true	Number	Length of audio file (milliseconds)

{
    "type": "audio",
    "originalContentUrl": "https://example.com/original.m4a",
    "duration": 60000
}

Imagemap Message

Field	Required	Type	Description	Restriction
type	true	String	imagemap
baseUrl	true	String	Base URL of the image	Max characters: 1000
baseSize.width	true	Number	Width of base image in pixels.
baseSize.height	true	Number	Height of base image in pixels.
actions	true	Array	Action when tapped (see Action Schema)	Max: 50

{
  "type": "imagemap",
  "baseUrl": "https://example.com/bot/images/rm001",
  "baseSize": {
      "width": 1040,
      "height": 1040
  },
  "actions": [
      {
          "type": "uri",
          "linkUri": "https://example.com/",
          "area": {
              "x": 0,
              "y": 586,
              "width": 520,
              "height": 454
          }
      }
  ]
}

Template Message

Field	Required	Type	Description	Restriction
type	true	String	template
template	true	Object	See “Template” schema