Memorized Response
Memorized Response, a feature enabling admin to predefine question-answer sets which apply not only exact question but also similar one.
Manage Memory
Section titled “Manage Memory”
To add memory in the ASAP platform, click ‘Add new memory’. Input field consists of:
- Question* (required)
- Answer* (required)
Limitation for the memorized response is:
- 1 answer per 1 question
- Only apply for the first question of each session.
- [Suggestion] Since we use AI to classify how similarity of queried question and predefined Q&A list, the content of answer should related to the question.
Answer Accuracy Check
Section titled “Answer Accuracy Check”a quick and easy service to evaluate assistant accuracy and mark responses as memorized.
Was this page helpful?
Thank you for your feedback!